A group of men standing on top of a green field (Background Removed)
A group of men standing on top of a green field (Background Removed)

Exclusive Support at Home referrals - matched to your capacity

CareOptions connects approved providers with families actively seeking home care in their area — with one partner per territory.

Pay per exclusive referral • No retainers • No lock-in contracts

Built for providers who want predictable, qualified demand

Active in VIC, NSW & expanding

Active in VIC, NSW & expanding

Active in VIC, NSW & expanding

Demand increasing monthly

Demand increasing monthly

Demand increasing monthly

Territory-based partnerships

Territory-based partnerships

Territory-based partnerships

One partner per defined service region

One partner per defined service region

One partner per defined service region

In a crowded and competitive aged care landscape, consistent client acquisition shouldn’t rely on fluctuating ad campaigns or internal marketing teams. CareOptions provides structured, territory-protected referral flow aligned to real provider capacity.

How CareOptions referrals work

Caregiver assisting elderly couple with coloring

1

Demand capture

Families complete a structured intake outlining care needs, location, timeframe, and funding status.

Families complete a structured intake outlining care needs, location, timeframe, and funding status.

2

Capacity matching

Referrals are allocated to providers who have confirmed availability in that region.

Referrals are allocated to providers who have confirmed availability in that region.

3

Direct introduction

You receive the family’s details and engage directly to assess suitability.

You receive the family’s details and engage directly to assess suitability.

4

Pay per accepted referral

You’re charged only for referrals that meet agreed criteria.

You’re charged only for referrals that meet agreed criteria.

1

Demand capture

Families complete a structured intake outlining care needs, location, timeframe, and funding status.

3

Direct introduction

You receive the family’s details and engage directly to assess suitability.

2

Capacity matching

Referrals are allocated to providers who have confirmed availability in that region.

4

Pay per accepted referral

You’re charged only for referrals that meet agreed criteria.

No shared leads. No auction model. No bidding.

Why providers partner with CareOptions

Exclusive territory allocation

Exclusive territory allocation

One partner per defined service area.

Aligned incentives

Aligned incentives

We only succeed when referrals are viable.

Capacity-controlled distribution

Capacity-controlled distribution

Referrals pause if you reach capacity.

Focused on Support at Home

Focused on Support at Home

Not broad directory listings — structured intake-driven matching.

No marketing retainers

No marketing retainers

You don’t pay for impressions, clicks, or ad spend.

Exclusive territory allocation

One partner per defined service area.

Focused on Support at Home

Not broad directory listings — structured intake-driven matching.

Aligned incentives

We only succeed when referrals are viable.

No marketing retainers

You don’t pay for impressions, clicks, or ad spend.

Capacity-controlled distribution

Referrals pause if you reach capacity.

Caregiver assisting elderly couple with coloring

What you receive

What you receive

Each referral includes:

Service postcode

Type of care required

Urgency / timeframe

Assessment / funding status (where disclosed)

Primary decision-maker contact

Referral parameters are defined before partnership begins.

Simple, transparent pricing

CareOptions operates on a pay-per-exclusive-referral model.

You only pay for referrals that meet pre-agreed criteria.

Pricing varies depending on:

Pricing varies depending on:

Pricing varies depending on:

Pricing varies depending on:

Referral completeness

Referral completeness

Funding readiness

Funding readiness

Territory exclusivity

Territory exclusivity

We don't do

We don't do

We don't do

We don't do

Retainers

Retainers

Monthly minimums

Monthly minimums

Long-term contracts

Long-term contracts

Revenue share

Revenue share

Clear boundaries, professional standards

CareOptions is an independent referral and navigation service.

Provide care services

Influence provider selection decisions

Act as an agent for families

All onboarding, assessments, and service agreements occur directly between the provider and client.

We work exclusively with approved providers.

Caregiver assisting elderly couple with coloring

Territory-based partnerships

CareOptions limits provider partnerships within defined service areas to protect referral quality and commercial viability.

As we expand into new regions, additional territories become available.

Some metro territories are currently under review.

Caregiver assisting elderly couple with coloring

Current capacity

We review all applications to ensure territory alignment and capacity fit.