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Home Care

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Finding home care shouldn’t feel overwhelming.

CareOptions helps families navigate Support at Home and connect with approved providers who actually have availability - without endless calls or guesswork.

Find support options

How it works

Independent support navigation • No obligation • Australia-wide

A group of men standing on top of a green field

Enquiries generated in pilot regions.

Of families seeking immediate support

ACAT-accessed or in progress

Average conversion rate on referrals

The system is complex - especially when you’re already under pressure

Finding the right home care support can be confusing, time-consuming, and emotionally draining.

Families often tell us they feel stuck between:

Not knowing what funding or assessments apply

Being unsure which providers actually have capacity

Repeating the same story to multiple organisations

Waiting weeks just to hear “we’re at capacity"

CareOptions exists to remove friction from this process and help families move forward with clarity.

How CareOptions helps

We make finding trusted home care simple, independent, and stress-free.

We understand your situation

Complete our quick 2-minute quiz about your care requirements, budget, and preferences.

We match based on real availability

Receive curated recommendations for home care providers in your area that match your specific needs and budget.

We connect you with suitable providers

Review detailed profiles, read verified reviews,, and reach out to providers directly. We're here to support you every steps illustration.

CareOptions is an independent support navigation service and does not provide care directly.

Why families use CareOptions

Clarity over confusion

We focus on making the process easier to understand, not more complex.

Availability-focused

We prioritise providers who can realistically support you - not long waitlists.

Independent and unbiased

We’re not tied to a single provider or care model.

Human-led support

Every situation is different. Our approach reflects that.

Clarity over confusion

We focus on making the process easier to understand, not more complex.

Independent and unbiased

We’re not tied to a single provider or care model.

Availability-focused

We prioritise providers who can realistically support you - not long waitlists.

Human-led support

Every situation is different. Our approach reflects that.

Caregiver assisting elderly couple with coloring

Who CareOptions is for

Older Australians seeking Support at Home services

Adult children helping parents navigate care decisions

Families feeling unsure where to start

People with an ACAT assessment or beginning that process

If you’re not sure whether CareOptions is right for your situation, we’re happy to point you in the right direction

A trusted, transparent approach

CareOptions works with approved home care providers and operates independently to help families explore suitable options.

We do

Help you understand next steps

Identify potential provider options

Support you in making informed choices

We do not

Provide clinical or personal care services

Replace government assessments or My Aged Care processes

Make decisions on your behalf

Your information is handled securely and only shared when relevant to your request.

Need help navigating your options?

If you’re unsure where to begin or want help finding suitable home care options, CareOptions can help you take the next step with confidence.

Find Support Options

Elderly couple looking at a smartphone together on phone